Choose, change or cancel your plan

One plan covers your whole household: everyone who shares your schedule.

Before you start: only the Owner, the one person in charge, can choose or change the plan.

1. Open the menu (☰), then tap Household. On a tablet or computer, it's on the left.

2. Scroll down to Plans.

3. Under the plan you want, tap Monthly or Yearly. If you already pay for a plan, use Manage billing instead.

4. On Stripe's page, tick the box that agrees to the terms and the renewal. Then pay.

5. When you're done, Stripe sends you back to Household.

What you'll see

A note says your plan will show in a few seconds. The line under your household's name then says when it renews.

A plan renews by itself. Cancel before it renews to stop the next charge.

Stripe adds sales tax where the law requires it. Your statement shows the charge as SNAPSTICE TWOGAMES+.

No plan after a minute? Reload the page, or write to support@twogamesplus.com.

Left Stripe's page without paying? We say Checkout was cancelled. Nothing was charged.

Change or cancel your plan

1. On Household, under Plans, tap Cancel plan to cancel, or Manage billing to switch plan or change how you pay. Stripe's page opens in a new tab.

2. Close that tab when you're done. Household then shows the change.

A switch to another plan starts at once. Our terms say what that means for what you've paid.

A cancelled plan stays until the end of the time you paid for. Then you're on the free plan, and nothing is deleted.

After you cancel, Plans shows the day your plan ends, and Cancel plan goes. To keep the plan, renew it in Manage billing before then.

In the terms' words: Payments are not refunded, in full or in part, including for the rest of a period after cancelling, except where the law requires a refund or these terms say otherwise. Read more in our terms

On a smaller plan you keep everything. When a plan gets smaller says more.

Bought it through Apple or Google Play? Change or cancel it in our app.

If a payment doesn't go through

You'll see The last payment didn't go through. Stripe tries again over the next few days, and your plan stays meanwhile. Update how you pay in Manage billing, or the plan ends on the day shown.

If the household gets a new Owner

Billing emails and receipts go to the new Owner. The payment method on file stays until they change it in Manage billing. The Owner before them can't manage billing any more.

Have a promo code?

1. Under Plans, tap Have a promo code?

2. Type it in Promo code, then tap Use it.

A note says the plan is yours. A household can use each code once.