I can't add a player, team or person

Your household is everyone who shares your schedule, and it's on one plan. The plan sets how many players, teams and people who sign in you can have. A player is anyone on one of your teams.

Only the Owner, the one person in charge, can change the plan.

No room for another player or team

What you see

In the team window, a note names your plan and how many it has. Add team or Save stays greyed out.

Why it happens

Depends on your plan How many players and teams you can have depends on your plan. The note names the next plan up, if any.

What to do

1. Tap the X at the top right to close the team window.

2. To free a team, tap the three dots (⋮) by a team you no longer need, then Remove the team. Its games and practices go with it, and you can't undo this.

3. To free a player, tap ⋮ by their team, then Change the team.

4. Under Who plays on it, tap their name to take them off. Then tap Save.

   A player stops counting only when they're on no team. If they're the only one on a team, remove the team.

5. Or ask the Owner to choose a plan with more. Choose, change or cancel your plan shows how.

You can't invite anyone else

What you see

Under Invite someone, a line says how many people who sign in your plan has, counting invitations still waiting. Send is greyed out.

Why it happens

Depends on your plan How many people can sign in depends on your plan. Invitations still waiting count too, and so does the place of someone who left in their first 7 days. Everyone who drives signs in, so each one takes a place.

What to do

1. Tap Withdraw on an invitation you don't need.

2. Someone who only plays, like a child, can be an add-on instead: someone you add who doesn't sign in. Add-ons never count here.

3. Or the Owner can take out someone who no longer needs to sign in. On Household, tap ⋮ next to their name, then Remove from household.

   In their first 7 days, it's greyed out, with the day it works.

4. Or the Owner can choose a plan with more.

After moving to a smaller plan

What you see

A note on Home, Teams and Import starts Your household has. It says Nothing is deleted.

Why it happens

Depends on your plan You have more players or teams than your plan allows. You keep everything. Until you're within the plan, you can't add a player or a team, and Read the schedule and Read the calendar stay greyed out.

What to do

1. If the note says to ask an Editor, someone who can change the schedule, or the Owner, ask them.

2. Open the menu (☰), then tap Teams.

3. Take a player off every team they're on, or remove a team you no longer need.

   The note goes away once you are within your plan.

4. Or the Owner can move to a plan with more.

It asks for your home address

What you see

A note says Add your home address on the Household page first. Or it starts Another household at your home address uses TwoGames+.

Why it happens

A plan counts one home, so we need to know where yours is. Households at the same address share one plan.

What to do

1. Add your home address. Add your home address shows how.

2. If it says another household at your address uses TwoGames+, ask them to invite you. Then you share one schedule.

Depends on your plan In the import's review, a team on Your teams won't tick when your plan has no room for it. A line says how many teams your plan has room for, and how many the next plan has. Untick a team you don't need, or ask the Owner for a plan with more.

A team marked Player needed has nobody on it. Tap Choose who plays under the team, tap who plays, then tap Save.

Depends on your plan Out of reads? See A schedule didn't read well.